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#1 Posted : Wednesday, July 29, 2015 4:02:19 PM(UTC)

Rank: Newbie

Joined: 7/29/2015(UTC)
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United States
Location: Iowa

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issue: 5.3 - Blank Screen Option not reset on host - screen blank without connection

description: remote host running 5.3 - I was connected the day before and had the screen blank option ON. forgot to disable it when done working on client.
next day, went to office, using PC and screen went blank with logo.

work around: used app on phone to connect to PC and disabled the blank screen option. disconnected and went on with life.

Low priority.

#2 Posted : Wednesday, July 29, 2015 4:03:21 PM(UTC)

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Joined: 3/28/2014(UTC)
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United States

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This is currently known and the development team is investigating a fix. I don't have an exact ETA, but we're working towards it.
ScreenConnect Team
thanks 1 user thanked Scott for this useful post.
Papagiglio on 7/29/2015(UTC)
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