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#1 Posted : Wednesday, July 29, 2015 3:51:02 PM(UTC)

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Joined: 7/29/2015(UTC)
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5.3 Blank screen blocks popups in some applications like MS Office 2013 on remote host.
Win7 Pro 64 - Office 2013.
Example - Enable Blank Screen Option - Outlook 2013 - create new email and try to click on the signature button when the Blank Screen Option is enabled.
Unblanking the screen works around issue.

#2 Posted : Thursday, July 30, 2015 6:23:42 PM(UTC)

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Joined: 4/22/2010(UTC)
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Thanks, we have this registered as a defect. It has to do with being able to display Layered Windows when the screen blanking is enabled. I am afraid that I do not yet have an ETA on when this issue will be addressed.
ScreenConnect Team
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