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#1 Posted : Wednesday, May 6, 2015 8:45:21 PM(UTC)

Rank: Newbie

Joined: 5/1/2015(UTC)
Posts: 2
United Kingdom
Location: London

When using my iOS devices (iPhone and iPad) to connect to machines remotely, when I blank the screen, it blanks fine. The issue comes when I want to unblank the screen. I click the same button (the only one available which still reads as "block screen" instead of "unblock screen") and it does not do anything. If I then disconnect and reconnect, it goes straight to the blocked screen meaning I need to reinstall the client on the computer to unblock the screen.

#2 Posted : Wednesday, May 13, 2015 8:31:29 PM(UTC)

Rank: Administration

Medals: Level 4: Wise Old Owl! Received 100 Thanks!

Joined: 3/28/2014(UTC)
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United States

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This is known and currently registered. I don't have an ETA on when a fix will be implemented, but we are working towards it.
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