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JasonY  
#1 Posted : Tuesday, April 21, 2015 2:33:05 PM(UTC)
JasonY


Rank: Member

Joined: 2/16/2015(UTC)
Posts: 21
Man
United States

Thanks: 4 times
I'm trying to add a role and a user through the web portal and it won't save either a new user or a new role on the admin>security tab. I tried restarting services and rebooted my server but screenconnect still won't save on that tab. I was able to create and save a new group on the Host page with manage session groups though.

Any ideas on how to fix the save button on the admin page that won't work?

JasonY  
#2 Posted : Wednesday, April 22, 2015 5:15:57 PM(UTC)
JasonY


Rank: Member

Joined: 2/16/2015(UTC)
Posts: 21
Man
United States

Thanks: 4 times
Got on with support today and it turned out to be an extension blocking it from saving. If anyone else ever has this problem, uninstall extensions and see if that clears up the problem.
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