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TT_Vert  
#1 Posted : Friday, February 13, 2015 5:00:36 PM(UTC)
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LMI has the ability to do a hard or soft reboot when a pc is hung for whatever reason. I assume its a low level reboot command. This is helpful when the command line of shutdown does not work.

LMI reboot options

Thanks
Dave
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t0ny0 on 2/19/2015(UTC), KatyComputer on 3/30/2018(UTC)

t0ny0  
#2 Posted : Thursday, February 19, 2015 1:46:40 PM(UTC)
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+1

that would be very useful!
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KatyComputer on 3/30/2018(UTC)
AustinKnight  
#3 Posted : Thursday, February 19, 2015 3:33:40 PM(UTC)
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+1
JASON T. AUSTIN
Lead Network Engineer
Falcon Development, Inc.
www.falcondevelopment.com

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KatyComputer on 3/30/2018(UTC)
TT_Vert  
#4 Posted : Thursday, February 19, 2015 4:17:39 PM(UTC)
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As a semi workaround for now until they have a button you could run command and restart the service or restart the pc.

shutdown /r to reboot
service start/stop service name


Dave
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KatyComputer on 3/30/2018(UTC)
solutionssquad  
#5 Posted : Monday, February 23, 2015 6:01:37 PM(UTC)
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+1
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KatyComputer on 3/30/2018(UTC)
Jeff  
#6 Posted : Wednesday, February 25, 2015 7:19:55 AM(UTC)
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Not sure what this takes beyond what we have today, but I will make sure and get these +1's added.
ScreenConnect Team
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KatyComputer on 3/30/2018(UTC)
101ds  
#7 Posted : Saturday, February 28, 2015 10:02:55 AM(UTC)
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+1

Logmein Central has a feature that allows multiple types of reboot, works a treat if a device is unresponsive.

Restart LogMeIn
Restart the LogMeIn service. This does not reboot the host.

Normal Reboot
Close all processes and reboot the host in an orderly fashion.

Emergency Reboot
Available on Windows hosts only. Windows will shut down properly and flush all outstanding file operations to disk. Applications and other processes may not terminate gracefully, so you could lose unsaved data.

Hard Reboot
Reboot as quickly as possible. The operating system will not terminate gracefully, so you could lose unsaved data. Reboot is immediate (like pressing your computer's reset button). You will not receive feedback from the service.

Safe-mode Reboot
Available on Windows hosts only. Restart the computer in safe-mode with networking (and LogMeIn) enabled. Safe-mode is a special way for Windows to load when there is a system-critical problem that interferes with the normal operation of Windows.

Scheduled Reboot
Schedule a date and time to automatically reboot the computer. This is useful if the reboot is not urgent and can take place during off-peak hours.
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KatyComputer on 3/30/2018(UTC)
MannyTC  
#8 Posted : Monday, March 2, 2015 3:11:47 PM(UTC)
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+1 for adding some more reboot options to SC like LMI. Emergency, Hard Reboot and Scheduled reboot are ones that I use often with LMI.
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KatyComputer on 3/30/2018(UTC)
omgoozles  
#9 Posted : Tuesday, March 3, 2015 1:04:09 AM(UTC)
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+1
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KatyComputer on 3/30/2018(UTC)
Jeff  
#10 Posted : Thursday, March 5, 2015 10:37:30 PM(UTC)
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Thanks I got this submitted and will add the +1's
ScreenConnect Team
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KatyComputer on 3/30/2018(UTC)
Gavinseabrook  
#11 Posted : Tuesday, March 10, 2015 6:54:39 AM(UTC)
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+1
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KatyComputer on 3/30/2018(UTC)
Zlika  
#12 Posted : Wednesday, March 11, 2015 1:02:35 PM(UTC)
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+1

Hard reboot would be a very usefull feature, and that can't be too complicated to implement.

To add to TT_Vert's post, one can already run :

shutdown /F /R /T 0

RVa.
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KatyComputer on 3/30/2018(UTC)
donsimmons  
#13 Posted : Thursday, March 12, 2015 6:47:15 PM(UTC)
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+1
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KatyComputer on 3/30/2018(UTC)
Megatron1  
#14 Posted : Friday, March 27, 2015 11:11:46 PM(UTC)
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+1 This feature was a life saver for us on both Macs and PCs when we were on LogMeIn. Might be the feature I miss most. Would be great to have something like it here - a way to press a button from the control panel to force a computer to restart itself if it's not responsive to starting a remote session.
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KatyComputer on 3/30/2018(UTC)
theninja  
#15 Posted : Monday, March 30, 2015 10:07:29 AM(UTC)
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+1
Senior Technician
Call the Ninja (calltheninja.com) in Eugene, OR
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KatyComputer on 3/30/2018(UTC)
graham  
#16 Posted : Thursday, April 16, 2015 2:29:01 PM(UTC)
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I'm not sure about this feature.

One can already do: shutdown /F /R /T 0

That's not really a "hard reboot" though - it initiates a proper shutdown. If there are zombie processes, the system will still not properly restart. I know because I do try to run that on various computers that are responding to our monitoring agent (Labtech), but refuse to reboot due to other hung processes.

The only way I'm aware of to *instantly* restart the computer with absolutely no possibility of being hung (like cutting the power physically) is to kill wininit.exe:

taskkill /IM wininit.exe /F

You can do this via the CMD tab as well.
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Zlika on 5/12/2015(UTC), KatyComputer on 3/30/2018(UTC)
marktoo  
#17 Posted : Thursday, April 16, 2015 10:21:42 PM(UTC)
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+1
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KatyComputer on 3/30/2018(UTC)
Anna  
#18 Posted : Wednesday, April 22, 2015 4:50:11 PM(UTC)
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We are submitting all the +1s, thanks for the requests.
ScreenConnect Team
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KatyComputer on 3/30/2018(UTC)
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