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[OUT OF DATE] Default quality?
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bigdessert  
#1 Posted : Monday, September 13, 2010 11:13:03 PM(UTC)
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ScreenConnect Team: Default Monitor Quality is implemented in the latest ScreenConnect version.

In my testing it seems as though high quality is never as acceptable as medium. Is there a way to always default the quality to medium.

Edited by moderator Wednesday, September 3, 2014 5:25:08 PM(UTC)  | Reason: Not specified
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Jake  
#2 Posted : Tuesday, September 14, 2010 11:45:30 AM(UTC)
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We don't provide a way to default the quality to any value other than High. I'm surprised though that High quality is not a better option in most cases. What type of connections are you dealing with? Is ScreenConnect automatically adjusting to Medium quality, or are you having to do it manually?
ScreenConnect Team
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bigdessert  
#3 Posted : Tuesday, September 14, 2010 11:48:39 AM(UTC)
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We are testing it on remote connections that are at least 1.5mb/256k connections. It is ok in high mode it's just that medium gives a much better response time. We are having to manually switch to medium. Is it supposed to change the quality based on the connection speed?
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Jake  
#4 Posted : Tuesday, September 14, 2010 10:18:07 PM(UTC)
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If the connection gets backlogged enough, yes, it will auto switch to medium quality. It takes a few seconds to detect the backlog though.
ScreenConnect Team
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bigdessert  
#5 Posted : Tuesday, September 14, 2010 10:46:04 PM(UTC)
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Interesting enough I have been unable to reproduce this feature in my test lab. I even went as far as taking a pc and connecting to the internet via dialup and it never switched quality.
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