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web-login1-anthem  
#1 Posted : Wednesday, September 18, 2013 1:49:11 PM(UTC)
web-login1-anthem


Rank: Newbie

Joined: 9/18/2013(UTC)
Posts: 1

I am trying out ScreenConnect for the first time. I have successfully installed ScreenConnect on Windows 2012 Essential server. I have created "published" session and able to remotely connect Windows 7 & Mac OS X as guest. I am also able to login to my ScreenConnect Server and initiate unattended published host session from my Mac OS X computer successfully.

However I am unable to join unattended published session as a Host from Windows 7 Pro computer. I have tried using IE 10 and Firefox 23.x browsers. Both shows me blank screen with message in the middle as follows :


Status
Waiting to retry...

An error ocurred connecting to your session. This will wait a few seconds before trying again.

Error: An attempt was made to access a socket in a way forbidden by its access permissions x.x.x.x:8041


I tried disabling Windows Firewall on Windows 7 Computer. No antivirus software is installed on this machine. While OS X is just working fine without dealing with any firewall or antivirus issues. I have McAfee running on OS X.

Also, when I go to admin screen --> Status all bars are appearing green.

I have downloaded and installed latest stable release - ScreenConnect_3.3.4664.4891_Release.msi


I need this to work, so I can allow remote emploees to use their desktop computer usually running Windows XP, Vista, 7 or 8 computers.

Sincerely,

Anthem

bigdessert  
#2 Posted : Wednesday, September 18, 2013 2:38:35 PM(UTC)
bigdessert


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Not sure what the issue is here, but you realize the latest stable release is ScreenConnect_3.4.4855.4932_Release.msi.
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