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montypython  
#1 Posted : Wednesday, January 16, 2019 7:25:47 PM(UTC)
montypython


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Greetings,

How do I show my ConnectWise user something that is on MY screen? ConnectWise works great to see what is on THEIR screen, but every once in a while, it would be helpful to show a user something on my screen (ex: to demonstrate what their screen SHOULD look like).

Thanks,
Dave

MannyTC  
#2 Posted : Thursday, January 17, 2019 12:10:43 AM(UTC)
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Originally Posted by: montypython Go to Quoted Post
Greetings,

How do I show my ConnectWise user something that is on MY screen? ConnectWise works great to see what is on THEIR screen, but every once in a while, it would be helpful to show a user something on my screen (ex: to demonstrate what their screen SHOULD look like).

Thanks,
Dave


While connected to user click the gear on the toolbar to bring up the miscellaneous menu. About half way down you will see an option called 'Share My Desktop'. I believe that is what you are looking for.
montypython  
#3 Posted : Thursday, January 17, 2019 12:42:35 AM(UTC)
montypython


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Joined: 1/16/2019(UTC)
Posts: 2
United States
Location: Seattle

Hi Manny ... Thank you for the guidance.
I will try that during my next ScreenConnect.

Dave
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