 Rank: Administration Medals:  Joined: 3/28/2014(UTC) Posts: 2,862  Thanks: 3 times Was thanked: 351 time(s) in 303 post(s)
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This extension creates a Url that, when invoked, automatically creates a Support session and then initiates the Guest's join process.
The intent is to reduce the number of clicks for Guests, specifically with mobile devices in mind.
How it works:
- From the Administration page, find the Extras Popout Panel and select the option "Auto Join Session Setup".
- Within the following modal you can copy out the URL and place it into other mediums. The link can be emailed, sent via SMS, embedded into a separate web application, etc.
As with any Extension please feel free to leave your feedback here. |
ScreenConnect Team |
 3 users thanked Scott for this useful post.
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 Rank: Advanced Member Medals:   Joined: 3/9/2015(UTC) Posts: 80  Location: Texas Thanks: 15 times Was thanked: 20 time(s) in 6 post(s)
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This looks extremely handy!
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 Rank: Advanced Member Medals:  Joined: 2/6/2014(UTC) Posts: 316   Thanks: 6 times Was thanked: 33 time(s) in 29 post(s)
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This extension (v1.0) doesn't play well with SC installed in a subdirectory. It should be using "WebServerListernUri" instead of "window.location.origin" to build the URI. (initializer.js at line 30)
It's possible that it doesn't work with SC 6.4, too. I changed the URL to the correct path and it's still giving me an internal server error.
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