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#1 Posted : Wednesday, June 20, 2018 1:00:08 AM(UTC)

Rank: Guest

Joined: 6/20/2018(UTC)
Posts: 1

I have been using the Connectwise Control trial for 14 days and now I cannot use my account.
When I log into my account via the custom URL it says my account is inactive. I click "Move to Free" and it takes me to https://cloud.screenconnect.com/#/account
Under https://cloud.screenconnect.com/#/account, my instance says "0 Evaluation Days Left: Buy Now"
When I click "Actions" and "Change License" there is no free option, only paid plans.

How do I switch to a free account?

#2 Posted : Thursday, June 21, 2018 3:04:04 PM(UTC)

Rank: Guest

Joined: 6/21/2018(UTC)
Posts: 1
Location: merida

according with the support answer, The Free license is currently down, will be back up in few days
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