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#1 Posted : Tuesday, June 12, 2018 3:08:43 PM(UTC)

Rank: Guest

Joined: 6/12/2018(UTC)
Posts: 1

I have been using ScreenConnect on premises for some years and now we are going to refresh the installation. Our old production version has the number 5.5 in which we have created our own translation extension into polish [pl-PL]. We have installed the new server from the beginning, bearing in mind the configuration changes that have occurred since version 5.5 to 6.6. I repeated all the changes in the theme without problems but I have problems with the translation. The only online polish translation extension available is very old. I have installed Translation Extension Builder, but when I try to create a new translation extension it has status :Load Error ,so I can't enable it.
Thank you in advance for your help
#2 Posted : Friday, June 15, 2018 4:46:58 AM(UTC)

Rank: Newbie

Joined: 4/27/2015(UTC)
Posts: 12

Thanks: 3 times
Hello, Michael. I had the same issue when I upgraded to v6.5, so I know what you're experiencing.

From v6.5, you can't use the Translation Extension Builder to create your own extension, unless you're doing it through an extension developer cloud instance. You can apply for one here:


Click on the 'Fill out our form' link at the end of the page.

Once you have an extension developer instance, use the Translation Extension Builder to create your own extension as before, then click on Develop -> Publish to submit the extension for approval. Just make sure you write in the Submission Notes that you're using the extension for private on-premise use. You'll get a signed version of the extension sent to you by email, which you can put in your App_Extensions folder. You see, the reason you're getting that Load Error now is because the extension isn't signed.

If you have any questions, feel free to message me. We're in the same boat!

Edited by user Friday, June 15, 2018 4:52:03 AM(UTC)  | Reason: Not specified

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