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#1 Posted : Monday, May 28, 2018 3:45:55 AM(UTC)

Rank: Guest

Joined: 5/28/2018(UTC)
Posts: 1
Location: Australia

Hi guys,

I can't open Report Manager, I've rebooted the server, uninstalled and installed the extension, updated the extension.

I'm sure I was able to run a report this time last year.

The process I take is as follows:
From the Administration page, I click on my account, from the menu I select Report Manager, and nothing happens when I click..

I've tried this on 3 different browsers, 2 different machines, and 2 different users with admin privileges.

Does anyone know how to fix this?

Report Manager : Version: 1.8.1
ConnectWise : Version:6.5.16479.6613
OS : Windows 10


#2 Posted : Wednesday, June 6, 2018 11:55:00 AM(UTC)

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Joined: 3/28/2014(UTC)
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Is there anything indicative within the Browser's developer console? Ie any errors kicked to the Console or failed Network requests?

If not, I would suggest opening a ticket with our Support team so someone can take a direct look. You can start a chat or send a message from here.
ScreenConnect Team
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