Extensions Window - Internal Error

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Extensions Window - Internal Error - When opening the extensions window error

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Mickele		#1 Posted : Monday, May 7, 2018 10:06:29 AM(UTC)
Rank: Guest Joined: 5/7/2018(UTC) Posts: 5 Location: South Africa		Hi there, Does anyone know how to fix this? You click on the extensions menu and you get an internal error. ×Error Internal Server Error Administration > Extensions


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Mickele		#2 Posted : Monday, May 7, 2018 2:44:45 PM(UTC)
Rank: Guest Joined: 5/7/2018(UTC) Posts: 5 Location: South Africa		Anyway to reload the whole extension section?


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Scott		#3 Posted : Tuesday, May 15, 2018 11:43:47 AM(UTC)
Rank: Administration Medals: Joined: 3/28/2014(UTC) Posts: 2,862 Thanks: 3 times Was thanked: 351 time(s) in 303 post(s)		Just close the Extension Marketplace modal and reopen it to reload the browser. Do you still see this exception? Does it happen immediately when clicking on 'Browse Online Extensions' or does it take a short while to throw? What version of ConnectWise Control are you using and on what server OS is it installed if on-premise?
		ScreenConnect Team


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Mickele		#4 Posted : Tuesday, May 15, 2018 11:55:36 AM(UTC)
Rank: Guest Joined: 5/7/2018(UTC) Posts: 5 Location: South Africa		Hi there, I go to Admin > Click extension. Instant Pop up Internal Server Error. Then i close , see the loading wheel. Server 2008 R2 Off-site Remotely hosted. Version:6.3.13446.6374 GIF: https://imgur.com/K30AfBM Edited by user Tuesday, May 15, 2018 12:00:04 PM(UTC) \| Reason: Not specified


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ebell		#5 Posted : Wednesday, May 16, 2018 9:09:46 PM(UTC)
Rank: Member Medals: Joined: 5/13/2014(UTC) Posts: 28 Location: Texas Thanks: 29 times Was thanked: 6 time(s) in 4 post(s)		Have you tried disabling any custom extensions? Sounds like something could have gone awry with one of them. Has anything changed on the server side?
		WWW

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Scott		#6 Posted : Monday, May 21, 2018 1:39:26 PM(UTC)
Rank: Administration Medals: Joined: 3/28/2014(UTC) Posts: 2,862 Thanks: 3 times Was thanked: 351 time(s) in 303 post(s)		Also, to what value is the Web Resource ExtensionsPanel.BaseUrl set? You can check from the Appearance tab on the Administration page.
		ScreenConnect Team


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