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#1 Posted : Monday, March 26, 2018 1:01:44 PM(UTC)

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Joined: 3/26/2018(UTC)
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United States
Location: Mass

We have a customer leaving us and we need to remove Screen Connect and our agent. We removed the agent in Automate however it left behind the Screen Connect software.

Any easy way to do this?

Thanks in advance

#2 Posted : Tuesday, March 27, 2018 10:27:25 AM(UTC)

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On the SC server's Access or Support page, select all of the computers for that client, right click, and select "End". That will present you with 3 options, choose the one that includes uninstalling the software.

Edited by user Tuesday, March 27, 2018 10:27:57 AM(UTC)  | Reason: Not specified

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