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#1 Posted : Friday, January 12, 2018 10:12:41 AM(UTC)

Rank: Newbie

Joined: 5/11/2015(UTC)
Posts: 6
Location: Germany

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Dear connectwise Team,

I reviewed the last changelog an came across the following "improvement":

Move to a 5 digit numeric session code

Does that mean we cannot customize our session codes any more? Right now we are using custom session codes and our customers really like the fact to simply write in the company name or even the surename.
Is the custom session code still possible?

Thank you in advance


#2 Posted : Monday, January 15, 2018 6:59:22 PM(UTC)

Rank: Administration

Medals: ScreenConnect Advisor: Focus Group Member

Joined: 6/20/2017(UTC)
Posts: 40
United States
Location: Raleigh, NC

Was thanked: 8 time(s) in 7 post(s)
Hi! I can help answer your question.

You'll still be able to customize your session codes. We just moved from a 4-digit numerical code to a 5-digit code by default to lower the possibility of getting a duplicate code for those who don't customize the code. You can still edit session codes.

Hope this helps!
thanks 1 user thanked deecater for this useful post.
myers6mm on 1/17/2018(UTC)
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