logo

The ConnectWise Control forum has moved to ConnectWise University! This forum has been locked and is in read-only mode. Click here for instructions on how to access the new forum.

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
BRogers  
#1 Posted : Friday, January 12, 2018 10:12:41 AM(UTC)
BRogers


Rank: Newbie

Joined: 5/11/2015(UTC)
Posts: 6
Location: Germany

Thanks: 1 times
Dear connectwise Team,

I reviewed the last changelog an came across the following "improvement":

Move to a 5 digit numeric session code

Does that mean we cannot customize our session codes any more? Right now we are using custom session codes and our customers really like the fact to simply write in the company name or even the surename.
Is the custom session code still possible?

Thank you in advance

Flo

deecater  
#2 Posted : Monday, January 15, 2018 6:59:22 PM(UTC)
deecater


Rank: Administration

Medals: ScreenConnect Advisor: Focus Group Member

Joined: 6/20/2017(UTC)
Posts: 40
Woman
United States
Location: Raleigh, NC

Was thanked: 8 time(s) in 7 post(s)
Hi! I can help answer your question.

You'll still be able to customize your session codes. We just moved from a 4-digit numerical code to a 5-digit code by default to lower the possibility of getting a duplicate code for those who don't customize the code. You can still edit session codes.

Hope this helps!
thanks 1 user thanked deecater for this useful post.
myers6mm on 1/17/2018(UTC)
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.