The ConnectWise Control forum has moved to ConnectWise University! This forum has been locked and is in read-only mode. Click here for instructions on how to access the new forum.

Welcome Guest! You can not login or register.



Go to last post Go to first unread
#1 Posted : Thursday, November 9, 2017 2:24:27 PM(UTC)

Rank: Guest

Joined: 11/9/2017(UTC)
Posts: 1

Hi All,

I just set up ScreenConnect on prem anad have LDAP connected. How can I create specific host accounts so our IT staff can log in using their network credentials, but not our users?

Currently, it seems like anyone from our company can log into their account when they go to our screenconnect site, but it does not allow them to access the host or admin pages (which is good)

How can I link a few specific IT accounts so that only when they login do they go to the host page so they can invite customers and such?

Thank you,

Ben B  
#2 Posted : Thursday, November 9, 2017 3:06:22 PM(UTC)
Ben B

Rank: Administration

Medals: Level 2: Lent a Helping Hand! 10 Thanks!

Joined: 10/2/2015(UTC)
Posts: 329

Thanks: 1 times
Was thanked: 71 time(s) in 63 post(s)
Please refer to the following help article regarding AD/LDAP authentication:


In short, your IT staff users will need to be in at least one group whose name matches the name of a role defined in ConnectWise Control.
ScreenConnect Team
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.