logo

The ConnectWise Control forum has moved to ConnectWise University! This forum has been locked and is in read-only mode. Click here for instructions on how to access the new forum.

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
Sanstorm  
#1 Posted : Wednesday, July 19, 2017 5:23:44 PM(UTC)
Sanstorm


Rank: Newbie

Joined: 2/13/2014(UTC)
Posts: 6
Man
United Kingdom
Location: Kent

Thanks: 4 times
Hello,
I just downloaded ScreenConnect_6.3.13... from the ConnectWise web site, backed up my installation and run the program installer.
Kaspersky Internet Security 2017 immediately flagged and deleted the ScreenConnect_6.3.1344.. installer for containing the Trojan.MSIL.Crypt.dxwn

What gives is this a false positive??? very concerning!?!?Crying

Mike  
#2 Posted : Wednesday, July 19, 2017 5:37:38 PM(UTC)
Mike


Rank: Administration

Medals: Level 3: Shirt off your back! Received 25 Thanks!

Joined: 5/30/2012(UTC)
Posts: 501
Location: Raleigh, NC

Thanks: 56 times
Was thanked: 82 time(s) in 68 post(s)
Thanks for your post. Sounds like it was a false positive. I would send your report to Kaspersky for investigation (that's the quickest path to resolution). We're actually working with K on how they handle our clients, but this is the first report, that I've ever heard, of a server install being flagged.
ScreenConnect Team
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.