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#1 Posted : Wednesday, May 31, 2017 9:36:50 PM(UTC)

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I've enabled OTP and put in email:me@domain.com and save everything and when I try to log in, it waits for a few moments and then gives the message "Your login attempt was not successful: The operation has timed out." in red. I tried on a couple of different users. Any thoughts on what to try next?

#2 Posted : Tuesday, June 6, 2017 4:21:52 PM(UTC)

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Are you using a self-hosted or cloud hosted instance of ConnectWise Control?

Have you configured the SMTP relay?
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