 Rank: Newbie Joined: 2/22/2016(UTC) Posts: 7   Was thanked: 1 time(s) in 1 post(s)
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When you chat from the web interface the end user gets the first message but no others, if you start a session and chat from that window its fine.
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 Rank: Administration Medals:  Joined: 3/28/2014(UTC) Posts: 2,861  Thanks: 3 times
Was thanked: 350 time(s) in 302 post(s)
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Which version of ScreenConnect are you seeing this with? Is the server version the same as the client version?
Does it happen to any/all machines? |
ScreenConnect Team |
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Rank: Newbie Joined: 2/22/2016(UTC) Posts: 7 Was thanked: 1 time(s) in 1 post(s)
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Using the latest 6.2.12684.6281
Also the we have a session group to show when a chat message is received and all of the machines we have chatted with are stuck in there.
if you can provide your email address I will send over the screenshot
Thanks
Paul
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Rank: Administration Medals: Joined: 3/28/2014(UTC) Posts: 2,861 Thanks: 3 times
Was thanked: 350 time(s) in 302 post(s)
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Thanks for elaborating a bit more, based upon the new information I believe this is a known bug that we are still investigating how best to fix. I don't have an exact ETA at the moment, but it is obviously a high priority issue. |
ScreenConnect Team |
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