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Blank Guest Monitor - Remote session shows the blank screen as well.
 Rank: Guest Joined: 12/17/2018(UTC) Posts: 3 
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Hi,
We are experiencing this on Windows10 machines where turning on Blank Guest monitor shows the black screen with text locally and on the remote connected machine (meaning the remote user cannot see anything on the screen)
Client version is 6.9.21691.6956
Win10 version is 10.0.1.17763
Any ideas?
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 Rank: Administration Medals:  Joined: 3/28/2014(UTC) Posts: 2,862  Thanks: 3 times Was thanked: 351 time(s) in 303 post(s)
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@Jpikcells did the updates resolve the issue? If so, to which build did you upgrade?
Also, on machine(s) where this was happening, are they laptops plugged into external monitors or just normal desktop computers? |
ScreenConnect Team |
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ConnectWise Control Software User Forum
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Blank Guest Monitor - Remote session shows the blank screen as well.
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