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Guest Software install "the specified account already exists"
 Rank: Advanced Member Medals:  Joined: 2/17/2014(UTC) Posts: 40  Thanks: 1 times Was thanked: 1 time(s) in 1 post(s)
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user installing the unattended msi client software on what is allegedly a new Windows 10 PC
got the error title "ScreenConnect Client (74.....)"
and the message "The specified account already exists" with an OK button
I haven't seen this before and nothing comes up on searches at least not in connection to screenconnect
anyone else seen this?
6.9.21027.6898
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 Rank: Administration Medals:  Joined: 3/28/2014(UTC) Posts: 2,862  Thanks: 3 times Was thanked: 351 time(s) in 303 post(s)
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Can't say that I've seen it before, have you tried giving our support team a shout?
There's a way via msiexec to create a verbose logging file which is typically more helpful with these kinds of issues, they can help you create that file. |
ScreenConnect Team |
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ConnectWise Control Software User Forum
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Installation Help
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Guest Software install "the specified account already exists"
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