Hi,
Is it possible to update the extension with the following:
1. Sound notification for the technician/engineer when the customer starts a connection using the guest sessions starter exe
2. The ability to have many fields so they can put their name, email address and company name maybe. (Also if it possible to make it saved in the exe file so when they launch it again they don't have to write down everything again)
3. Prevent the customer from clicking on start the sessions many times so they should be allowed one click to connect as when they keep clicking they connect many times which is confusing for them and for the technicians.
4. When they connect the exe window to put the name should disappear.

Also what is the time frame for the next update as it is important extension and it is not been updated for long time.

Thanks

Thanks Scott
Just added that

@Nigel
Many thanks for that my friend.

I am using the cloud version of screenconnect not the on premises version will it work on the cloud version?

Also do you have a way around for adding more fields in .exe file like email address and maybe company name that will show on the screen connect console when they connect to our engineers?

Also anyway to have a notification sound when a support session connects to the support center?

Many thanks for all your help - very much appreciated.

Regards
Ahmed

So this extension is currently undergoing the planning phase for a second revision and we're reviewing all suggestions that have been presented to us. It's honestly become more popular than we originally thought so we're going to be very thorough and ensure requests are considered and prioritized accordingly.

as far as @NJH.siii workaround, I do not believe it would work within the cloud.

We just updated to SC version 6.0.* and this extension no longer works. This is a fantastic extension for connecting to visually impaired users, which we do often in our agency. Please update it to work with SC version 6!!!

Thanks in advance!

@fons10 there isn't currently a way but I'll look into making it a configurable option with the next revision.

I saw people passing parameters in cmd line or in the exe with the session name / port and stuff like that
Where can i get informations on how to add these parameters in the exe ? or with a cmd line ?

The option URLLAUNCH is passing all the options needed and i would like to know how to do that directly from a cmd line with the exe already on the computer

Is there a way to do that ?

Thanks

@nogaff Right now that isn't possible, but I'll add it to my to-do list for this extension.

As of May 16th we will be discontinuing the Guest Session Starter.exe and it will not be available on the extension marketplace. We encourage partners seeking similar functionality to install SOS Deployer. The SOS Deployer offers improvements such as customization options and end user friendly UI. If you find any feature gaps from the Guest Session Starter.exe or if you have any feature requests in general, please leave us a comment here: https://controlforum.con...nsion--SOS-Deployer.aspx

SOS Deployer documentation: https://docs.connectwise...roductivity/SOS_Deployer