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sheronlmoore79  
#1 Posted : Saturday, June 2, 2018 2:13:00 PM(UTC)
sheronlmoore79


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How can we implmente a function to ask the Technician for details/summary/ticket number after closing a remote support connection

Scott  
#2 Posted : Monday, June 4, 2018 2:41:17 PM(UTC)
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So right now we have the ability to perform actions/launch webpages upon a session ending and/or when a Host disconnects but only from the Guest machine (ie the prompt would not appear to the Technician).

I would recommend creating an Enhancement Request within our Product Feedback Portal.
ScreenConnect Team
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How to ask Technician for details/summary after closing a remote support connection (General Information)
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