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gjeret  
#1 Posted : Tuesday, August 1, 2017 3:49:04 AM(UTC)
gjeret


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upgraded from 6.0 to 6.3, no cannot seem to connect to some of my mac's

so, yeah... bit dead in water.

Shows as connected, and just get a black screen

I have noticed that it is only the mac's that do not show a thumbnail that I have an issue with

I can still connect via Command line to these machines

Scott  
#2 Posted : Tuesday, August 1, 2017 1:29:07 PM(UTC)
Scott


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Try the steps listed here and let me know if you have any success.
ScreenConnect Team
gjeret  
#3 Posted : Tuesday, August 1, 2017 9:22:13 PM(UTC)
gjeret


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Sadly, nope. still a black screen. many of these mac's are Kerio Mail Servers, looks like I need to schedule some downtime for reboots.
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