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#1 Posted : Wednesday, May 31, 2017 6:08:43 AM(UTC)

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Joined: 9/7/2016(UTC)
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How often does ScreenConnect check what roles a user has? Is it on a timer or is it trigger based? Is it possible to force a check or adjust the timer?

We use LDAP for user authentication.

#2 Posted : Wednesday, June 14, 2017 12:26:33 PM(UTC)

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We perform the user lookup basically as its requested. The information is cached but not for very long, my understanding is that it's typically no longer than 10-15 minutes.
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