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#1 Posted : Sunday, April 9, 2017 2:28:54 AM(UTC)

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I'm trying to set up a trigger that emails me whenever an access session's available memory drops below 100MB. I tried using the following event filter, but it doesn't seem to work:

Event.EventType = 'ProcessedGuestInfoUpdate' AND Session.SessionType = 'Access' AND Session.GuestSystemMemoryAvailableMegabytes < 100

What am I doing wrong?

Edited by user Sunday, April 9, 2017 2:30:29 AM(UTC)  | Reason: Not specified

#2 Posted : Tuesday, April 11, 2017 11:07:33 AM(UTC)

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As far as I know 'ProcessedGuestInfoUpdate' is executed when the 'Update Guest Info' button is manually clicked, not when the server automatically fetches new information.

Unfortunately, I'm not sure of an event that would reliably give you the alert you want, but I recommend registering something within our Product Feedback Portal.
ScreenConnect Team
#3 Posted : Thursday, October 5, 2017 11:37:57 AM(UTC)

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United Arab Emirates
Location: Dubai

Event.EventType = 'Connected' AND Connection.ProcessType = 'Guest' AND Session.Name = 'Acme'
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