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#1 Posted : Wednesday, February 8, 2017 3:39:21 AM(UTC)

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Does anyone have any documentation on allowing another company to use my screen connect so they see their own hosts, meetings, etc. and not mine? I already made them a user and somehow I made it so they could create support sessions, but they can't see the "access" button or "meetings". I am probably missing something so if someone has a guide that would be great!

#2 Posted : Wednesday, February 8, 2017 1:46:01 PM(UTC)

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So we have a few different resources to assist in this process, but the overall idea is to create session groups using filters to only display the machines to which they're allowed to connect and then create Security Roles only with permissions that allow these users to see their specific group(s).

This KB article can show you how to create session groups. Also, this YouTube video further illustrates the point.

And this KB article has instructions on how to create Roles, Users, and their permissions. Again, we have a YouTube video that shows the process here.
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