logo

The ConnectWise Control forum has moved to ConnectWise University! This forum has been locked and is in read-only mode. Click here for instructions on how to access the new forum.

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
apexnetworks  
#1 Posted : Friday, March 4, 2016 8:36:39 PM(UTC)
apexnetworks


Rank: Newbie

Joined: 2/11/2015(UTC)
Posts: 4
United States
Location: Michigan

I'm merging my company with another MSP. We both have Labtech servers running with a number of screenconnect clients. I need to find a smooth way of migrating my labtech agents to the new system. I'm concerned with the screenconnect client part. I can script an uninstall of the current labtech agent and install of the new labtech agent, which would typically automatically install the screenconnect client. How can i uninstall the current screenconnect client before dealing with the labtech agents? Any ideas are appreciated.

Thanks, Jerry
BAE Networks

Scott  
#2 Posted : Friday, March 4, 2016 11:29:06 PM(UTC)
Scott


Rank: Administration

Medals: Level 4: Wise Old Owl! Received 100 Thanks!

Joined: 3/28/2014(UTC)
Posts: 2,862
United States

Thanks: 3 times
Was thanked: 351 time(s) in 303 post(s)
So you just need to mass Uninstall the clients deployed from your old ScreenConnect server? You can do that from the ScreenConnect Host page via the Uninstall command.
ScreenConnect Team
apexnetworks  
#3 Posted : Saturday, March 5, 2016 4:56:22 AM(UTC)
apexnetworks


Rank: Newbie

Joined: 2/11/2015(UTC)
Posts: 4
United States
Location: Michigan

Jeez, forgot all about that, thanks.

Is there a way to know if the uninstall took effect? For example, if the client is offline, will it perform the uninstall after it comes back online?

Thanks, Jerry

Edited by user Tuesday, March 8, 2016 4:14:13 PM(UTC)  | Reason: Not specified

Scott  
#4 Posted : Tuesday, March 8, 2016 4:18:42 PM(UTC)
Scott


Rank: Administration

Medals: Level 4: Wise Old Owl! Received 100 Thanks!

Joined: 3/28/2014(UTC)
Posts: 2,862
United States

Thanks: 3 times
Was thanked: 351 time(s) in 303 post(s)
It will queue the event until one of two things happens:
-The event is processed
-Another event is queued which replaces the currently queued event

To see if the Uninstall took, just check to see if there is a Guest connection for a machine known to be online and available (the right-side of the connection bar on the Host page will be green if the machine is connected).
ScreenConnect Team
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.