 Rank: Newbie Joined: 2/15/2016(UTC) Posts: 6 Location: Sheirdan, WY
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After trying multiple times to enable the ChatOnConnect Extension I am coming here to ask if anyone has documentation or success runnign it. I have updated to 5.5 and still have no luck, I get a Load Error
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 Rank: Administration Medals:  Joined: 10/2/2015(UTC) Posts: 329
Thanks: 1 times Was thanked: 71 time(s) in 63 post(s)
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What is the exact version of your ScreenConnect server (e.g. 5.5.10194)? What operating system are you using? I just tested the extension on 5.5.10194 (cloud), and it loaded/worked correctly. |
ScreenConnect Team |
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 Rank: Newbie Joined: 2/15/2016(UTC) Posts: 6 Location: Sheirdan, WY
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Windows server 2008 R2 Standard is where we have it hosted
version 5.5.10194.5861
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 Rank: Administration Medals:  Joined: 10/2/2015(UTC) Posts: 329
Thanks: 1 times Was thanked: 71 time(s) in 63 post(s)
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If you hover over the load error on the Extensions page, what message do you get? |
ScreenConnect Team |
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 Rank: Newbie Joined: 2/15/2016(UTC) Posts: 6 Location: Sheirdan, WY
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 Rank: Administration Medals:  Joined: 3/28/2014(UTC) Posts: 2,862  Thanks: 3 times Was thanked: 351 time(s) in 303 post(s)
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What version of .NET is installed on the SC server? |
ScreenConnect Team |
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 Rank: Newbie Joined: 2/15/2016(UTC) Posts: 6 Location: Sheirdan, WY
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 Rank: Administration Medals:  Joined: 10/2/2015(UTC) Posts: 329
Thanks: 1 times Was thanked: 71 time(s) in 63 post(s)
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I suggest upgrading .NET to at least version 4.0 on your server. That should eliminate the load error for that particular extension. |
ScreenConnect Team |
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 Rank: Newbie Joined: 2/15/2016(UTC) Posts: 6 Location: Sheirdan, WY
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.NET 4 fixed it! Thank you for your help
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