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james@thepcmedic.ca  
#1 Posted : Tuesday, March 29, 2016 3:54:12 PM(UTC)
james@thepcmedic.ca


Rank: Newbie

Joined: 3/29/2016(UTC)
Posts: 2
Canada

I've been hosting my own ScreenConnect server for quite some time and it works great. However I'm moving and my internet connection isn't going to be great so I'm attempting to move to Azure. I've done the install, all went well. I configured the Inbound Ports for the Network Security Group. If I try to get to the login page locally, it works great. When I try externally, I get a timeout waiting for the page. My guess is an issue in the Azure security settings but I've yet to find it. I know very little about Azure, this was the first VM I've created on Azure. Thanks for any help.

James

Scott  
#2 Posted : Wednesday, March 30, 2016 1:11:29 PM(UTC)
Scott


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I can't speak to Azure specifically, but does the Firewall/Network Security Group settings require inbound and outbound definitions? This Azure KB article might point you in the right direction.
ScreenConnect Team
james@thepcmedic.ca  
#3 Posted : Wednesday, March 30, 2016 2:33:29 PM(UTC)
james@thepcmedic.ca


Rank: Newbie

Joined: 3/29/2016(UTC)
Posts: 2
Canada

Thanks for the reply Scott. I got frustrated and blew away the VM, created a Classic VM and had it up and running in about 10 minutes.
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