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theninja  
#1 Posted : Thursday, March 10, 2016 3:19:53 AM(UTC)
theninja


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Help! I used an image to deploy screenconnect onto a bunch of machines and forgot that each one needs a session identifier. Now, some of them pop on/offline randomly as they fight for the same slot. I no longer have physical access to the machines so would appreciate some creative help on this. I do have remote access to the command line, and ScreenConnect access whenever computers jump into that shared slot. They are running a mix of Windows 8 & 10.

Question:
1. In the screenconnect host page, I can right click on a machine and choose "re-install". Will this reset the session identifier?
2. In the support page located at the link below, it suggests deleting a registry key when imaging so when screenconnect starts, it assigns a new session identifier. It's already installed, if I issue a command to delete the registry key/restart screenconnect, will that work? If I delete the key, will my connection break, leaving me unable to restart it?
http://help.screenconnec...unattended_access_client

Any help from ScreenConnect gurus is appreciated.
Senior Technician
Call the Ninja (calltheninja.com) in Eugene, OR

Ben B  
#2 Posted : Thursday, March 10, 2016 3:41:40 AM(UTC)
Ben B


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You can add the exe in the following post to your toolbox and run it on the remote machines sequentially to quickly update each client with a new session guid:

http://forum.screenconne...nGuid-exe.aspx#post30409
ScreenConnect Team
thanks 1 user thanked Ben B for this useful post.
theninja on 3/10/2016(UTC)
theninja  
#3 Posted : Thursday, March 10, 2016 6:07:34 PM(UTC)
theninja


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Perfect, exactly what I needed, thanks!
Senior Technician
Call the Ninja (calltheninja.com) in Eugene, OR
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