logo

The ConnectWise Control forum has moved to ConnectWise University! This forum has been locked and is in read-only mode. Click here for instructions on how to access the new forum.

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
KatyComputer  
#1 Posted : Sunday, February 21, 2016 5:04:57 PM(UTC)
KatyComputer


Rank: Member

Joined: 5/5/2014(UTC)
Posts: 23
Man
United States
Location: St Louis

Thanks: 22 times
We lost our web.config and have no backup. Not the end of the world, but I would like to get it back on-line if possible.

Support says without web.config I am stuck because I don't have an AsymmetricKey needed by clients in the field to connect to SC.

Poking around the forums, I realize that this key is URLENCODED and saved to client specific MSI files.

Anyone try pulling the AsymmetricKey from their MSI files then use this to rebuild their web.config file?

I still have most of the other files found in /opt/screenconnect

Scott  
#2 Posted : Tuesday, February 23, 2016 4:26:31 PM(UTC)
Scott


Rank: Administration

Medals: Level 4: Wise Old Owl! Received 100 Thanks!

Joined: 3/28/2014(UTC)
Posts: 2,862
United States

Thanks: 3 times
Was thanked: 351 time(s) in 303 post(s)
The value written to the client launch parameters (stored in the exe/msi/etc) is the URL encoded public half of the asymmetric key. The web.config contains both the public and private halves and without the original value unfortunately there isn't much that can be done.
ScreenConnect Team
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.