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n3rd  
#1 Posted : Monday, January 18, 2016 1:34:31 PM(UTC)
n3rd


Rank: Newbie

Joined: 1/18/2016(UTC)
Posts: 1
United States
Location: Sebewaing

After doing a system restore while being remote connected via the ScreenConnect client, I now receive this error when I try to remote connect:

PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime : 4.0.30319.1026
System.Deployment.dll : 4.0.30319.1039 (RTMGDR.030319-1000)
clr.dll : 4.0.30319.1026 (RTMGDR.030319-1000)
dfdll.dll : 4.0.30319.1039 (RTMGDR.030319-1000)
dfshim.dll : 4.0.31106.0 (Main.031106-0000)

SOURCES
Deployment url : http://help.abadata.com/...nect.Client.application?

h=help.abadata.com&p=443&k=BgIAAACkAABSU0ExAAgAAAEAAQBPx0YKcXSfOkXHxeSNDfmjh1H9ssauOlraQDtbcuU8aFCfzv7QLjDrghDictvGWVNXQtTNZIibaqmGyEvbz29y

e4LSNtlPAEcB1LbvKl1vfU8rW0%2BIS39tQFt1GEjxjrfuhCLYuiDeZOVyjbkimnr9darMthTClcT2lx%2F0tahDs79GYx7NyZxtDX%2Bg32%2BASOzeR7ZTteh%2FZM3x66Eknf

%2FcY75FL65QxRo5eXkjKpffUa2IEbEkJuQEetL0dPaQdW5gg2QT5lEHgOBd917gCNFagJ8ZFzjTZXuhARwuwf7xZUeMdYVr6i6jFQRld0r0dXMAZ0Bi

%2FaSSeg3XfVTwB7%2FC&s=0073a0f2-130d-4e39-94a0-d1ac7fe4039e&i=Nick&e=Support&y=Guest&r=

ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of http://help.abadata.com/...nect.Client.application?

h=help.abadata.com&p=443&k=BgIAAACkAABSU0ExAAgAAAEAAQBPx0YKcXSfOkXHxeSNDfmjh1H9ssauOlraQDtbcuU8aFCfzv7QLjDrghDictvGWVNXQtTNZIibaqmGyEvbz29y

e4LSNtlPAEcB1LbvKl1vfU8rW0%2BIS39tQFt1GEjxjrfuhCLYuiDeZOVyjbkimnr9darMthTClcT2lx%2F0tahDs79GYx7NyZxtDX%2Bg32%2BASOzeR7ZTteh%2FZM3x66Eknf

%2FcY75FL65QxRo5eXkjKpffUa2IEbEkJuQEetL0dPaQdW5gg2QT5lEHgOBd917gCNFagJ8ZFzjTZXuhARwuwf7xZUeMdYVr6i6jFQRld0r0dXMAZ0Bi

%2FaSSeg3XfVTwB7%2FC&s=0073a0f2-130d-4e39-94a0-d1ac7fe4039e&i=Nick&e=Support&y=Guest&r= resulted in exception. Following failure messages

were detected:
+ An application for this deployment is already installed with a different application identity.

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [1/15/2016 3:20:50 PM] : Activation of http://help.abadata.com/...nect.Client.application?

h=help.abadata.com&p=443&k=BgIAAACkAABSU0ExAAgAAAEAAQBPx0YKcXSfOkXHxeSNDfmjh1H9ssauOlraQDtbcuU8aFCfzv7QLjDrghDictvGWVNXQtTNZIibaqmGyEvbz29y

e4LSNtlPAEcB1LbvKl1vfU8rW0%2BIS39tQFt1GEjxjrfuhCLYuiDeZOVyjbkimnr9darMthTClcT2lx%2F0tahDs79GYx7NyZxtDX%2Bg32%2BASOzeR7ZTteh%2FZM3x66Eknf

%2FcY75FL65QxRo5eXkjKpffUa2IEbEkJuQEetL0dPaQdW5gg2QT5lEHgOBd917gCNFagJ8ZFzjTZXuhARwuwf7xZUeMdYVr6i6jFQRld0r0dXMAZ0Bi

%2FaSSeg3XfVTwB7%2FC&s=0073a0f2-130d-4e39-94a0-d1ac7fe4039e&i=Nick&e=Support&y=Guest&r= has started.

ERROR DETAILS
Following errors were detected during this operation.
* [1/15/2016 3:20:51 PM] System.Deployment.Application.DeploymentException (Subscription)
- An application for this deployment is already installed with a different application identity.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.SubscriptionStore.CheckAndReferenceApplication(SubscriptionState subState,

DefinitionAppId appId, Int64 transactionId)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore,

Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options,

ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri&

sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean

isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.

Scott  
#2 Posted : Monday, January 18, 2016 2:50:44 PM(UTC)
Scott


Rank: Administration

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Joined: 3/28/2014(UTC)
Posts: 2,862
United States

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Was thanked: 351 time(s) in 303 post(s)
On the problematic machine, try running the following command from a command prompt:

rundll32 dfshim CleanOnlineAppCache

And then retry joining a session, does it work correctly?
ScreenConnect Team
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