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bcohen  
#1 Posted : Thursday, January 7, 2016 11:15:27 PM(UTC)
bcohen


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Do I need to configure inbound ports as well if I'm dealing with a high-security corporate environment, or just outbound? They said they have no problem giving the default outbound ports but I think they're nervous about the inbound ones.

I can't find a solid answer out there.

Thanks!

Jesseb  
#2 Posted : Friday, January 8, 2016 4:23:39 PM(UTC)
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Is this an employeer or customer? Or rather, are you hosting the server in this high-security corporate environment or trying to access it remotely?
bcohen  
#3 Posted : Friday, January 8, 2016 4:50:50 PM(UTC)
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Originally Posted by: Jesseb Go to Quoted Post
Is this an employeer or customer? Or rather, are you hosting the server in this high-security corporate environment or trying to access it remotely?


It's a customer. I've got my own AWS server (I use the SC cloud service) -- I'm having a computer installed there to control a few minor things and am using SC to connect to it. I'm trying to access a computer that I've installed the Access software on.
Jesseb  
#4 Posted : Friday, January 8, 2016 5:17:54 PM(UTC)
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Originally Posted by: bcohen Go to Quoted Post
Originally Posted by: Jesseb Go to Quoted Post
Is this an employeer or customer? Or rather, are you hosting the server in this high-security corporate environment or trying to access it remotely?


It's a customer. I've got my own AWS server (I use the SC cloud service) -- I'm having a computer installed there to control a few minor things and am using SC to connect to it. I'm trying to access a computer that I've installed the Access software on.


Ok, then ask your customer to make sure outbound port 8041 is open, and is not being used by any other network/web service. If not, maybe they will allow a firewall rule for only your server's public IP to access port 8041.

I'm not using the cloud version, so I'm not aware what kind of configuration changes you can make. But by default the port you need to access your clients is port 8041
Scott  
#5 Posted : Tuesday, January 12, 2016 2:31:59 PM(UTC)
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On occasion we also see environments that block all ports other than 80 and 443, so just as @Jesseb said, you may need to request they open 8041 just for your SC server's IP address.
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