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Hikato  
#1 Posted : Monday, December 7, 2015 1:37:33 PM(UTC)
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Will there be a way to disable the clipboard auditing in 5.5? We cannot upgrade from 5.4 until we have a solid method of disabling this feature, as it can be pretty problematic. This was agree'd on by numerous other users, and I'd prefer to not be stuck from upgrading due to this.

Thanks.

teksigns  
#2 Posted : Tuesday, December 8, 2015 2:09:26 AM(UTC)
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agreed +1
OnSite  
#3 Posted : Wednesday, December 9, 2015 4:25:29 PM(UTC)
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We can't upgrade to 5.5 or beyond if this can't be disabled. Best-practices do not permit customer information to be retained in unencrypted storage. We deliberately use complex and unique passwords and therefore use the clipboard to enter them into remote systems. This feature defeats the purpose and circumvents our secure storage of customer credentials.

Development needs to start taking the approach that non-infrastructure feature changes need a method to be disabled before they're presented to us, even in beta releases.
rgreen83  
#4 Posted : Wednesday, December 9, 2015 4:29:50 PM(UTC)
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+1

This never should have been implemented in the first place, with the way screenconnect steals the clipboard even when you aren't using it in a session at the time how did anyone not think this is a major security issue?

Maybe a simple rule should be implemented after this and the printer redirection fiascos, when adding new features that could have negative implications we should have the ability to turn them on and off ourselves and they should be off out of the box preferably without having to edit config files.
Kat  
#5 Posted : Wednesday, December 9, 2015 5:32:34 PM(UTC)
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We've fixed this. You should definitely not be seeing this behavior in the latest pre-release. Clipboard text auditing is disabled; there will be no more clipboard text in the audit page or the timeline.
ScreenConnect Team
Hikato  
#6 Posted : Wednesday, December 9, 2015 5:53:05 PM(UTC)
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Originally Posted by: Kat Go to Quoted Post
We've fixed this. You should definitely not be seeing this behavior in the latest pre-release. Clipboard text auditing is disabled; there will be no more clipboard text in the audit page or the timeline.


So just to confirm, the clipboard auditing shouldn't be there in the 5.5.9968.5807 release?

Edited by user Wednesday, December 9, 2015 6:06:02 PM(UTC)  | Reason: Not specified

rgreen83  
#7 Posted : Wednesday, December 9, 2015 6:04:09 PM(UTC)
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Thank you Kat for the fix and the update!
Kat  
#8 Posted : Friday, December 11, 2015 2:31:19 PM(UTC)
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Originally Posted by: Hikato Go to Quoted Post
Originally Posted by: Kat Go to Quoted Post
We've fixed this. You should definitely not be seeing this behavior in the latest pre-release. Clipboard text auditing is disabled; there will be no more clipboard text in the audit page or the timeline.


So just to confirm, the clipboard auditing shouldn't be there in the 5.5.9968.5807 release?


That is correct.
ScreenConnect Team
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