logo

The ConnectWise Control forum has moved to ConnectWise University! This forum has been locked and is in read-only mode. Click here for instructions on how to access the new forum.

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
jeffshead  
#1 Posted : Thursday, October 22, 2015 10:25:46 AM(UTC)
jeffshead


Rank: Member

Joined: 10/22/2015(UTC)
Posts: 31
United States

Thanks: 1 times
I have a few websites hosted on the same server that ScreenConnet is installed on. The server is Windows 2008 R2 and it is running behind a gateway device/firewall. There are several local IP addresses specified in the server's advanced TCP/IP settings. This is done so each website has it's own local IP address. I also have DNAT and firewall rules in the gateway device that forward Internet traffic to each local IP address on the server. This way, each website can have it's own SSL cert and Apache listens on specific IP addresses for HTTPS traffic for each website. All of this is working fine.

The issue I have is that ScreenConnect is not listening on all IP addresses. It's only listening on one. Below is what is in web.config:

Code:

<add key="WebServerListenUri" value="http://+:8040/" />
<add key="RelayListenUri" value="relay://+:8041/" />


Below is an excerpt of what I get when I run netstat -an | find "LISTENING" | find "TCP" | find /V "[::]":

Code:
TCP    0.0.0.0:8041         0.0.0.0:0              LISTENING

TCP    192.168.1.3:80       0.0.0.0:0              LISTENING
TCP    192.168.1.3:443      0.0.0.0:0              LISTENING
TCP    192.168.1.3:8040     0.0.0.0:0              LISTENING
TCP    192.168.1.4:80       0.0.0.0:0              LISTENING
TCP    192.168.1.4:443      0.0.0.0:0              LISTENING
TCP    192.168.1.5:80       0.0.0.0:0              LISTENING
TCP    192.168.1.5:443      0.0.0.0:0              LISTENING


Why is ScreenConnect not listening on all IP addresses? How can I fix this?

I want to be able to use guest URI's like below:

Code:
http://www.mysite.com:8040/
http://www.mysite2.com:8040/
http://www.mysite3.com:8040/


Also, can each domain have it's own ScreenConnect "skin"? In other words, is it possible to have one ScreenConnect install for multiple domains and each domain have its own logo on the ScreenConnect landing page?

Edited by user Thursday, October 22, 2015 2:23:46 PM(UTC)  | Reason: Not specified

Scott  
#2 Posted : Monday, October 26, 2015 2:54:45 PM(UTC)
Scott


Rank: Administration

Medals: Level 4: Wise Old Owl! Received 100 Thanks!

Joined: 3/28/2014(UTC)
Posts: 2,862
United States

Thanks: 3 times
Was thanked: 351 time(s) in 303 post(s)
From the settings you posted it looks like ScreenConnect should be listening on all IP addresses but it clearly isn't, very strange. I'd recommend contact us via chat or ticket submission at https://www.screenconnect.com/Support could be fast way to solve this.

Quote:

Also, can each domain have it's own ScreenConnect "skin"? In other words, is it possible to have one ScreenConnect install for multiple domains and each domain have its own logo on the ScreenConnect landing page?


Yes, but it's a little hackish. You can specify the site's Theme in a string query in the URL, doing it this way just explicitly invokes the specified theme. For example, we'll use our live (http://live.screenconnect.com) server, as you can see it's using the default theme.

If you modify the URL to look like this: http://live.screenconnect.com?Theme=DarkWithGreen you can see it passing DarkWithGreen, which is how the page changes to appear.

You can do this with any theme, both stock and any you create yourself.

Edited by moderator Monday, October 10, 2016 7:44:58 PM(UTC)  | Reason: Not specified

ScreenConnect Team
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.