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IOS App Can't connect to any unattended sessions
 Rank: Newbie Joined: 12/23/2014(UTC) Posts: 6  Thanks: 1 times
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Hi there, the latest IOS app is not letting me connect to any sessions at all. I get the following error:
Waiting to retry...
An error occurred connecting ot your session. This will wait a few seconds before trying again.
Error: Failed to read past end of stream
Does anyone have any ideas? No changes have been made except updating to the latest version of the IOS app and upgrading my iPhone to IOS 9.0.2 although I don't use the app often and can't say which version of IOS was the last time I was able to get it to work on.
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 Rank: Newbie Joined: 12/23/2014(UTC) Posts: 6  Thanks: 1 times
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So no one else is experiencing this? I can log into my ScreenConnect but I cannot connect to any unattended machines at all.
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 Rank: Advanced Member Medals:  Joined: 12/16/2012(UTC) Posts: 184 Location: MN, USA
Thanks: 17 times Was thanked: 21 time(s) in 18 post(s)
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The latest iOS app requires ScreenConnect v5.3 or newer. If you are running a server version older than v5.3, it simply won't work with the new iOS app, unfortunately.
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 Rank: Member Medals:  Joined: 10/15/2012(UTC) Posts: 21 Location: Columbus, Ohio
Was thanked: 2 time(s) in 1 post(s)
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It looks like there is a ScreenConnect Legacy IOS app now for older versions of the server.
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 2 users thanked keiffers for this useful post.
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 Rank: Advanced Member Medals:  Joined: 12/16/2012(UTC) Posts: 184 Location: MN, USA
Thanks: 17 times Was thanked: 21 time(s) in 18 post(s)
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Originally Posted by: keiffers  It looks like there is a ScreenConnect Legacy IOS app now for older versions of the server. That's new! Wish they had that a few months back. I finally bit the bullet and upgraded, but would've been useful in the interim.
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 Rank: Newbie Joined: 12/23/2014(UTC) Posts: 6  Thanks: 1 times
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Originally Posted by: keiffers  It looks like there is a ScreenConnect Legacy IOS app now for older versions of the server. Thank you keiffers. When downloading the app I searched "screen connect" and it only found the latest app. Searching "screenconnect" instead found both.
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IOS App Can't connect to any unattended sessions
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