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#1 Posted : Tuesday, October 6, 2015 11:30:19 PM(UTC)

Rank: Newbie

Joined: 2/18/2014(UTC)
Posts: 2
Location: Maine, USA

Thanks: 1 times
On my work laptop, when I access my ScreenConnect host page, if I click on any of my clients' endpoints, Chrome pops up a window to save as "ScreenConnect.Client.Setup.exe" every single time. This has been an issue for several months, and persisted through upgrades of the ScreenConnect server. I've installed the file numerous times but it does not help. If I simply wait 5 seconds, the actual ScreenConnect viewer box opens and I can see my clients' endpoints and I just close the save as window. I don't have this issue on my 2 office PCs, though I use Firefox on both of them. Any help would be appreciated.

OS: Windows 7 Pro
Browser: Chrome 45.0.2454.101
Extensions: OneClick Helper (currently disabled, but have tried enabling it)
ScreenConnect version: 5.3.9074.5646

#2 Posted : Tuesday, October 6, 2015 11:41:56 PM(UTC)

Rank: Advanced Member

Medals: Level 1: Random Act of Kindness! Received One Thanks!

Joined: 7/5/2010(UTC)
Posts: 112

Was thanked: 2 time(s) in 2 post(s)
update to the latest ScreenConnect and chrome. I think that was fixed in a Later version..
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