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Sean  
#1 Posted : Monday, January 20, 2014 5:36:56 PM(UTC)
Sean


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Quote:
I was connected to a support session and then in turn connected to an RDP session. After being connected, the RDP session screen went blank and I was unable to control the RDP Session, any ideas?


The most likely issue is that the RDP Session was minimized, which can cause the behavior you are describing.
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