logo

The ConnectWise Control forum has moved to ConnectWise University! This forum has been locked and is in read-only mode. Click here for instructions on how to access the new forum.

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
Sean  
#1 Posted : Tuesday, September 24, 2013 9:30:30 AM(UTC)
Sean


Rank: Administration

Medals: Level 3: Shirt off your back! Received 25 Thanks!

Joined: 4/16/2010(UTC)
Posts: 441
Location: Raleigh

Thanks: 5 times
Was thanked: 38 time(s) in 33 post(s)
Quote:
How does screen connect handle UAC interruptions? Will the remote technician be able to respond to the alerts or will local users be required to respond?


The way ScreenConnect handles UAC is as follows:

If the remote Guest user is an unelevated administrator, Windows UAC should prompt them for elevation when they start the guest client and join the session, and you should see and be able to control all UAC prompts & elevated management consoles thereafter. If they are not an administrator, we don’t bother to try to elevate, because to elevate, they’d need to type in credentials. You can elevate yourself, however, by sending a CTRL+ALT+DEL from the ScreenConnect File menu. Once you have elevated, ScreenConnect runs as a service and allows you to control all UAC prompts, reboot & reconnect, switch users, etc.
ScreenConnect Team

Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.