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#1 Posted : Friday, June 14, 2013 1:59:14 PM(UTC)

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We would like all clients to check into our server and also support connections to machines to go over port 80. Which port would we need to change and how easy would it be?

We have two ports to consider: 1 for the Web Server service (default is port 8040) and 1 for the Relay service (default is port 8041).

If you switch the Web Server service to port 80, that would mean that your customers would be able to go to your ScreenConnect site without entering any port info (e.g., support.custardcomputers.com vs. support.custardcomputers.com:8040).

With your ScreenConnect Web Server services bound to port 80, your Relay service can stay the same, so that your installed Access/Unattended clients can still connect back to you on port 8041. If you want to change the Relay service port, you would either need to redeploy all of your installed Access/Unattended clients or, if your firewall/router supports it, you would need to do a port redirect from incoming port 8041 to whatever port you decide to run Relay on. If you also want to run Relay on port 80, you would need a second IP address for it to bind to (you can’t have both services bound to the same IP+Port combination).

We have this KB article on changing ports as well: HOWTO-0003: Changing ScreenConnect ports http://help.screenconnect.com/HOWTO-0003.ashx

ScreenConnect Team

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