The ConnectWise Control forum has moved to ConnectWise University! This forum has been locked and is in read-only mode. Click here for instructions on how to access the new forum.

Welcome Guest! You can not login or register.



Go to last post Go to first unread
#1 Posted : Monday, November 12, 2018 4:44:14 PM(UTC)

Rank: Newbie

Joined: 10/30/2014(UTC)
Posts: 15
United States

Was thanked: 1 time(s) in 1 post(s)

The scenario is I'm for is:
* Delivery an EXE - Preferably a portable one that doesn't require an installer.
* Have that machine connect into the ScreenConnect System with predefined Values (Like an Access Installer)
* When the connection drops out, the session goes away in SC (as if it was ended)

During our SCCM provisioning process, it would be nice to remote into a machine as it's being provisioned to watch it remotely. During the process, it has a temporary name. Today, we can accomplish this by running a VNC Client during the Task sequence, but we have to know the IP Address to remote into it. Ideally, we're run an SC Executable during the provisioning startup, the temp workstation registers with SC so we can connect it, but when the system reboots and the connection drops, it leaves out of SC as if the session was ended.

Any thoughts?

#2 Posted : Tuesday, November 13, 2018 2:31:57 AM(UTC)

Rank: Advanced Member

Medals: Level 1: Random Act of Kindness! Received One Thanks!

Joined: 2/6/2014(UTC)
Posts: 316
United States

Thanks: 6 times
Was thanked: 33 time(s) in 29 post(s)
You could install SC via MSI as the first part of initial setup then uninstall it on reboot.
#3 Posted : Wednesday, November 14, 2018 2:10:46 PM(UTC)

Rank: Administration

Medals: Level 4: Wise Old Owl! Received 100 Thanks!

Joined: 3/28/2014(UTC)
Posts: 2,862
United States

Thanks: 3 times
Was thanked: 351 time(s) in 303 post(s)
You could also check out the SOS Deployer Extension. This allows you to place an exe on the Guest's desktop and they can double-click on it to automatically create and connect to a Support session. Later, after you're done with the session, you can just End it to kill the connection. Subsequent times the Guest needs help they can use the same exe to create and join a new session.

There's more info on this extension on our KB, here.
ScreenConnect Team
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.