logo
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
jasgot  
#1 Posted : Friday, September 21, 2018 12:40:52 PM(UTC)
jasgot


Rank: Advanced Member

Medals: Level 1: Random Act of Kindness! Received One Thanks!

Joined: 11/11/2010(UTC)
Posts: 70
Location: Detroit, MI

Thanks: 3 times
Was thanked: 5 time(s) in 4 post(s)
We use the Report Manager to look at sessions. We are asking our techs to make some notes during the session. Is it possible to have the associated notes show in the report? I can't find any feilds in any of the lists that resemble "Notes"

Thanks,
Jason
Scott  
#2 Posted : Wednesday, October 3, 2018 1:22:03 PM(UTC)
Scott


Rank: Administration

Medals: Level 4: Wise Old Owl! Received 100 Thanks!

Joined: 3/28/2014(UTC)
Posts: 2,806
United States

Thanks: 3 times
Was thanked: 345 time(s) in 299 post(s)
Yes, you can use a Report with Type SessionEvent and filter for Notes to retrieve any note that was added to a session. Within the Report Manager you can utilize the Session Event Example and set the Filter to:

Code:

EventType = 'AddedNote'


to retrieve the data you want.
ScreenConnect Team
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.