 Rank: Guest Joined: 7/13/2016(UTC) Posts: 6  Location: Uruguay
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Hi all, what could be the problem with our ScreenConenct? We are trying to support android clients from the web interface, I can connect to the android device and send messages to the user, but I can't get the mobile device to share the screen. Sorry for my bad english and thanks in advance.
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 Rank: Administration Medals:  Joined: 3/28/2014(UTC) Posts: 2,861  Thanks: 3 times Was thanked: 350 time(s) in 302 post(s)
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Which specific Android devices have you seen this behavior on?
Also, are you using ConnectWise Control on premise or are you hosted in our cloud? If you're in the cloud, which license package are you using? |
ScreenConnect Team |
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