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#1 Posted : Monday, August 20, 2018 12:26:46 PM(UTC)

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Joined: 8/20/2018(UTC)
Posts: 1
Location: UK

Hi all.

I have a HP workstation with an Nvidia NVS310 GCard running Windows Server 2016 as a Hyper-V host.
Nvidia driver version is the latest - and the Screen connect version is the latest - 6.7.19388.6796.

Using ConnectWise is fine, but when trying to RDP off that box to another or using the Hyper-V manager to connect to a VM both produce a black screen for the machine I'm trying to RDP too or connect to NOT the workstation.

If I drop the workstations video driver down to the basic generic one, everything works but I'm limited to 800x600 which is unusable.

It's clearly a driver issue but does anyone have any suggestions?


Blanking out the clients monitor blanks out what I can see as well. :(

Edited by user Monday, August 20, 2018 2:26:28 PM(UTC)  | Reason: Not specified

#2 Posted : Tuesday, August 21, 2018 10:05:25 AM(UTC)

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Joined: 1/29/2014(UTC)
Posts: 130
United States
Location: Indianapolis, IN

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Is there a monitor connected to the computer? I've had some issues like that when I connect to systems with no monitor connected, or to certain laptops when the lid is closed. Not all, just some. I never found a good solution for the laptops, but for the ones without monitors connecting a display emulator fixed it.
https://www.amazon.com/dp/B07549TTSF for example
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