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lisdmats  
#1 Posted : Friday, June 22, 2018 1:34:07 PM(UTC)
lisdmats


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United States
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Hello
We use ScreenConnect to do remote support for several school districts. All but one is working well.
I talked to the IT staff onsite and he sent me a screenshot of the firewall where it looks like traffic over port 80 is being blocked for not being true HTTP?


[img=https://ibb.co/ciZXs8]Firewall[/img]

How do we make them work without changing the port for everyone?

Thank you

/Mats
Michael L  
#2 Posted : Tuesday, June 26, 2018 5:44:16 PM(UTC)
Michael L


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The only way to make it work without changing the port for everyone would be to set up an exception/whitelist entry in that firewall to allow non-HTTP traffic over port 80 to your Control/SC server.
ConnectWise Control (ScreenConnect) Support Team
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