The ConnectWise Control forum has moved to ConnectWise University! This forum has been locked and is in read-only mode. Click here for instructions on how to access the new forum.

Welcome Guest! You can not login or register.



Go to last post Go to first unread
#1 Posted : Monday, June 18, 2018 7:42:12 PM(UTC)

Rank: Guest

Joined: 6/18/2018(UTC)
Posts: 1
United States

I setup my first Access session and it is listed in my dashboard. When I try to join the session it wants to download and run or save the client software which when installed causes my computer to show up in my SC dashboard. I have uninstalled the client software as I do not need my own host computer in my SC dashboard. How can I join the remote access session that appears in my dashboard?

#2 Posted : Thursday, July 5, 2018 11:15:12 AM(UTC)

Rank: Administration

Medals: Level 4: Wise Old Owl! Received 100 Thanks!

Joined: 3/28/2014(UTC)
Posts: 2,862
United States

Thanks: 3 times
Was thanked: 351 time(s) in 303 post(s)
From where exactly is this happening? Is it from the Host page or another dashboard, say one provided by ConnectWise Automate?
ScreenConnect Team
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.