logo

The ConnectWise Control forum has moved to ConnectWise University! This forum has been locked and is in read-only mode. Click here for instructions on how to access the new forum.

Welcome Guest! You can not login or register.

Notification

Icon
Error
ScreenConnect on Porteus Kiosk - Connection reset every 1 min
Options
Go to last post Go to first unread
Previous Topic Next Topic
ajitchandra  
#1 Posted : Tuesday, May 29, 2018 4:37:14 AM(UTC)
ajitchandra


Rank: Guest

Joined: 5/29/2018(UTC)
Posts: 1
New Zealand
Location: Hamilton
Kind of hoping if someone can help me out with screenconnect connect reset every 1 min on Proteus Kiosk OS. and pointers/help is much appreciated.

OS details:
Linux xxxxx 4.14.13-kiosk #1 SMP PREEMPT Thu Mar 1 18:21:53 2018 x86_64 GNU/Linux
Java details:
openjdk version "1.8.0_151"
OpenJDK Runtime Environment (IcedTea 3.6.0) (Gentoo icedtea-3.6.0)
OpenJDK 64-Bit Server VM (build 25.151-b12, mixed mode)


Error in screenconnect log:
2018-05-29 15:11:52.373 +1200 Exception:
java.io.EOFException
at java.io.DataInputStream.readByte(DataInputStream.java:267)
at com.screenconnect.MessageSerializer.deserialize(MessageSerializer.java:97)
at com.screenconnect.EndPointManager.receiveMessage(EndPointManager.java:121)
at com.screenconnect.EndPointManager$SocketEndPointManager.runIncomingThread(EndPointManager.java:324)
at com.screenconnect.EndPointManager$SocketEndPointManager.access$100(EndPointManager.java:133)
at com.screenconnect.EndPointManager$SocketEndPointManager$1.run(EndPointManager.java:199)
at java.lang.Thread.run(Thread.java:748)
2018-05-29 15:12:24.348 +1200 Exception:
java.io.EOFException
at java.io.DataInputStream.readByte(DataInputStream.java:267)
at com.screenconnect.MessageSerializer.deserialize(MessageSerializer.java:97)
at com.screenconnect.EndPointManager.receiveMessage(EndPointManager.java:121)
at com.screenconnect.EndPointManager$SocketEndPointManager.runIncomingThread(EndPointManager.java:324)
at com.screenconnect.EndPointManager$SocketEndPointManager.access$100(EndPointManager.java:133)
at com.screenconnect.EndPointManager$SocketEndPointManager$1.run(EndPointManager.java:199)
at java.lang.Thread.run(Thread.java:748)
2018-05-29 15:12:55.869 +1200 Exception:
java.io.EOFException
at java.io.DataInputStream.readByte(DataInputStream.java:267)
at com.screenconnect.MessageSerializer.deserialize(MessageSerializer.java:97)
at com.screenconnect.EndPointManager.receiveMessage(EndPointManager.java:121)
at com.screenconnect.EndPointManager$SocketEndPointManager.runIncomingThread(EndPointManager.java:324)
at com.screenconnect.EndPointManager$SocketEndPointManager.access$100(EndPointManager.java:133)
at com.screenconnect.EndPointManager$SocketEndPointManager$1.run(EndPointManager.java:199)
at java.lang.Thread.run(Thread.java:748)
2018-05-29 15:13:26.107 +1200 Exception:
java.io.EOFException
at java.io.DataInputStream.readByte(DataInputStream.java:267)
at com.screenconnect.MessageSerializer.deserialize(MessageSerializer.java:97)
at com.screenconnect.EndPointManager.receiveMessage(EndPointManager.java:121)
at com.screenconnect.EndPointManager$SocketEndPointManager.runIncomingThread(EndPointManager.java:324)
at com.screenconnect.EndPointManager$SocketEndPointManager.access$100(EndPointManager.java:133)
at com.screenconnect.EndPointManager$SocketEndPointManager$1.run(EndPointManager.java:199)
at java.lang.Thread.run(Thread.java:748)
2018-05-29 15:13:56.200 +1200 Exception:
java.io.EOFException
at java.io.DataInputStream.readByte(DataInputStream.java:267)
at com.screenconnect.MessageSerializer.deserialize(MessageSerializer.java:97)
at com.screenconnect.EndPointManager.receiveMessage(EndPointManager.java:121)
at com.screenconnect.EndPointManager$SocketEndPointManager.runIncomingThread(EndPointManager.java:324)
at com.screenconnect.EndPointManager$SocketEndPointManager.access$100(EndPointManager.java:133)
at com.screenconnect.EndPointManager$SocketEndPointManager$1.run(EndPointManager.java:199)
at java.lang.Thread.run(Thread.java:748)
2018-05-29 15:14:01.754 +1200 Exception:
java.net.SocketTimeoutException: connect timed out
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
at java.net.Socket.connect(Socket.java:589)
at com.screenconnect.Extensions.connect(Extensions.java:455)
at com.screenconnect.EndPointManager$SocketEndPointManager.run(EndPointManager.java:221)
at com.screenconnect.ThreadRunner.runThread(ThreadRunner.java:74)
at com.screenconnect.ThreadRunner.access$000(ThreadRunner.java:5)
at com.screenconnect.ThreadRunner$1.run(ThreadRunner.java:42)
at java.lang.Thread.run(Thread.java:748)
2018-05-29 15:14:01.755 +1200 Exception:
java.net.SocketException: Socket is not connected
at java.net.Socket.shutdownInput(Socket.java:1523)
at com.screenconnect.NetworkConnection.close(NetworkConnection.java:63)
at com.screenconnect.Extensions.closeQuietly(Extensions.java:148)
at com.screenconnect.EndPointManager$SocketEndPointManager.run(EndPointManager.java:294)
at com.screenconnect.ThreadRunner.runThread(ThreadRunner.java:74)
at com.screenconnect.ThreadRunner.access$000(ThreadRunner.java:5)
at com.screenconnect.ThreadRunner$1.run(ThreadRunner.java:42)
at java.lang.Thread.run(Thread.java:748)
2018-05-29 15:14:24.618 +1200 Exception:
java.io.EOFException
at java.io.DataInputStream.readByte(DataInputStream.java:267)
at com.screenconnect.MessageSerializer.deserialize(MessageSerializer.java:97)
at com.screenconnect.EndPointManager.receiveMessage(EndPointManager.java:121)
at com.screenconnect.EndPointManager$SocketEndPointManager.runIncomingThread(EndPointManager.java:324)
at com.screenconnect.EndPointManager$SocketEndPointManager.access$100(EndPointManager.java:133)
at com.screenconnect.EndPointManager$SocketEndPointManager$1.run(EndPointManager.java:199)
at java.lang.Thread.run(Thread.java:748)
Back to top

Back to top  
Scott  
#2 Posted : Wednesday, June 6, 2018 11:50:28 AM(UTC)
Scott


Rank: Administration

Medals: Level 4: Wise Old Owl! Received 100 Thanks!

Joined: 3/28/2014(UTC)
Posts: 2,862
United States

Thanks: 3 times
Was thanked: 351 time(s) in 303 post(s)
It's tough to say exactly what's happening, it almost looks like something is closing the socket while we're attempting to read from it, but I cannot be 100% certain.

Does the same behavior happen if you are actively connected into the Guest (ie the session is in use)?
ScreenConnect Team
Back to top
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF.NET | YAF.NET © 2003-2019, Yet Another Forum.NET