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ajitchandra  
#1 Posted : Tuesday, May 29, 2018 4:37:14 AM(UTC)
ajitchandra


Rank: Guest

Joined: 5/29/2018(UTC)
Posts: 1
New Zealand
Location: Hamilton

Kind of hoping if someone can help me out with screenconnect connect reset every 1 min on Proteus Kiosk OS. and pointers/help is much appreciated.

OS details:
Linux xxxxx 4.14.13-kiosk #1 SMP PREEMPT Thu Mar 1 18:21:53 2018 x86_64 GNU/Linux
Java details:
openjdk version "1.8.0_151"
OpenJDK Runtime Environment (IcedTea 3.6.0) (Gentoo icedtea-3.6.0)
OpenJDK 64-Bit Server VM (build 25.151-b12, mixed mode)


Error in screenconnect log:
2018-05-29 15:11:52.373 +1200 Exception:
java.io.EOFException
at java.io.DataInputStream.readByte(DataInputStream.java:267)
at com.screenconnect.MessageSerializer.deserialize(MessageSerializer.java:97)
at com.screenconnect.EndPointManager.receiveMessage(EndPointManager.java:121)
at com.screenconnect.EndPointManager$SocketEndPointManager.runIncomingThread(EndPointManager.java:324)
at com.screenconnect.EndPointManager$SocketEndPointManager.access$100(EndPointManager.java:133)
at com.screenconnect.EndPointManager$SocketEndPointManager$1.run(EndPointManager.java:199)
at java.lang.Thread.run(Thread.java:748)
2018-05-29 15:12:24.348 +1200 Exception:
java.io.EOFException
at java.io.DataInputStream.readByte(DataInputStream.java:267)
at com.screenconnect.MessageSerializer.deserialize(MessageSerializer.java:97)
at com.screenconnect.EndPointManager.receiveMessage(EndPointManager.java:121)
at com.screenconnect.EndPointManager$SocketEndPointManager.runIncomingThread(EndPointManager.java:324)
at com.screenconnect.EndPointManager$SocketEndPointManager.access$100(EndPointManager.java:133)
at com.screenconnect.EndPointManager$SocketEndPointManager$1.run(EndPointManager.java:199)
at java.lang.Thread.run(Thread.java:748)
2018-05-29 15:12:55.869 +1200 Exception:
java.io.EOFException
at java.io.DataInputStream.readByte(DataInputStream.java:267)
at com.screenconnect.MessageSerializer.deserialize(MessageSerializer.java:97)
at com.screenconnect.EndPointManager.receiveMessage(EndPointManager.java:121)
at com.screenconnect.EndPointManager$SocketEndPointManager.runIncomingThread(EndPointManager.java:324)
at com.screenconnect.EndPointManager$SocketEndPointManager.access$100(EndPointManager.java:133)
at com.screenconnect.EndPointManager$SocketEndPointManager$1.run(EndPointManager.java:199)
at java.lang.Thread.run(Thread.java:748)
2018-05-29 15:13:26.107 +1200 Exception:
java.io.EOFException
at java.io.DataInputStream.readByte(DataInputStream.java:267)
at com.screenconnect.MessageSerializer.deserialize(MessageSerializer.java:97)
at com.screenconnect.EndPointManager.receiveMessage(EndPointManager.java:121)
at com.screenconnect.EndPointManager$SocketEndPointManager.runIncomingThread(EndPointManager.java:324)
at com.screenconnect.EndPointManager$SocketEndPointManager.access$100(EndPointManager.java:133)
at com.screenconnect.EndPointManager$SocketEndPointManager$1.run(EndPointManager.java:199)
at java.lang.Thread.run(Thread.java:748)
2018-05-29 15:13:56.200 +1200 Exception:
java.io.EOFException
at java.io.DataInputStream.readByte(DataInputStream.java:267)
at com.screenconnect.MessageSerializer.deserialize(MessageSerializer.java:97)
at com.screenconnect.EndPointManager.receiveMessage(EndPointManager.java:121)
at com.screenconnect.EndPointManager$SocketEndPointManager.runIncomingThread(EndPointManager.java:324)
at com.screenconnect.EndPointManager$SocketEndPointManager.access$100(EndPointManager.java:133)
at com.screenconnect.EndPointManager$SocketEndPointManager$1.run(EndPointManager.java:199)
at java.lang.Thread.run(Thread.java:748)
2018-05-29 15:14:01.754 +1200 Exception:
java.net.SocketTimeoutException: connect timed out
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
at java.net.Socket.connect(Socket.java:589)
at com.screenconnect.Extensions.connect(Extensions.java:455)
at com.screenconnect.EndPointManager$SocketEndPointManager.run(EndPointManager.java:221)
at com.screenconnect.ThreadRunner.runThread(ThreadRunner.java:74)
at com.screenconnect.ThreadRunner.access$000(ThreadRunner.java:5)
at com.screenconnect.ThreadRunner$1.run(ThreadRunner.java:42)
at java.lang.Thread.run(Thread.java:748)
2018-05-29 15:14:01.755 +1200 Exception:
java.net.SocketException: Socket is not connected
at java.net.Socket.shutdownInput(Socket.java:1523)
at com.screenconnect.NetworkConnection.close(NetworkConnection.java:63)
at com.screenconnect.Extensions.closeQuietly(Extensions.java:148)
at com.screenconnect.EndPointManager$SocketEndPointManager.run(EndPointManager.java:294)
at com.screenconnect.ThreadRunner.runThread(ThreadRunner.java:74)
at com.screenconnect.ThreadRunner.access$000(ThreadRunner.java:5)
at com.screenconnect.ThreadRunner$1.run(ThreadRunner.java:42)
at java.lang.Thread.run(Thread.java:748)
2018-05-29 15:14:24.618 +1200 Exception:
java.io.EOFException
at java.io.DataInputStream.readByte(DataInputStream.java:267)
at com.screenconnect.MessageSerializer.deserialize(MessageSerializer.java:97)
at com.screenconnect.EndPointManager.receiveMessage(EndPointManager.java:121)
at com.screenconnect.EndPointManager$SocketEndPointManager.runIncomingThread(EndPointManager.java:324)
at com.screenconnect.EndPointManager$SocketEndPointManager.access$100(EndPointManager.java:133)
at com.screenconnect.EndPointManager$SocketEndPointManager$1.run(EndPointManager.java:199)
at java.lang.Thread.run(Thread.java:748)
Scott  
#2 Posted : Wednesday, June 6, 2018 11:50:28 AM(UTC)
Scott


Rank: Administration

Medals: Level 4: Wise Old Owl! Received 100 Thanks!

Joined: 3/28/2014(UTC)
Posts: 2,764
United States

Thanks: 3 times
Was thanked: 338 time(s) in 292 post(s)
It's tough to say exactly what's happening, it almost looks like something is closing the socket while we're attempting to read from it, but I cannot be 100% certain.

Does the same behavior happen if you are actively connected into the Guest (ie the session is in use)?
ScreenConnect Team
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