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Tylerp  
#1 Posted : Wednesday, March 7, 2018 11:01:24 PM(UTC)
Tylerp


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Joined: 3/7/2018(UTC)
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United States

Our rmm tool provides a tray icon that we would like to use to trigger the ScreenConnect chat window to launch. The easiest thing for us would be if there is a command line argument we can run. Is this a possibility?
Scott  
#2 Posted : Monday, March 12, 2018 11:32:22 AM(UTC)
Scott


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So there's no way to invoke the local client application from the client itself, but it can be done server side if you know the SessionID. This SessionID is stored within the client service's startup parameters within the registry (HKLM\SYSTEM\CurrentControlSet\services\ScreenConnect Client (xxxxxxxxxxxxxxxx)\ImagePath). Within this value it is the s= parameter, a GUID.

Once you have this value you could, in theory, make a web-request to an extension on the server who then sends a chat message to the Session, which would bring up the panel on the Guest's machine.
ScreenConnect Team
Tylerp  
#3 Posted : Tuesday, March 13, 2018 1:05:44 PM(UTC)
Tylerp


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Joined: 3/7/2018(UTC)
Posts: 2
United States

Thanks Scott.
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