 Rank: Member Joined: 7/28/2015(UTC) Posts: 22  Location: Sydney Thanks: 3 times
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Hi,
I'm looking for advice please on 2 issues- possibly related
1. When people update the name of their machine it does not get updated in Control.
I realise this may be desirable sometimes but it's difficult when I ask someone to tell me which machine they are on and it doesn't appear in the list because the name has changed.
2. I mostly deal with Macs, and it would be highly desirable to search by serial number. The info is easy to get from the Mac (all my other tools do it) but I've installed a number of Control plugins and can't get this to work
Any hints please?
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Rank: Member Joined: 7/28/2015(UTC) Posts: 22 Location: Sydney Thanks: 3 times
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So it turns out the answers are
1. the machine name does auto update when the sharing name is changed. I'm not sure why I've been having this issue, but I'll do more research
2. the Mac (not MAC) serial number is available to Control programatically, but is not part of a standard install. I have made a feature request via support
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Rank: Member Joined: 7/28/2015(UTC) Posts: 22 Location: Sydney Thanks: 3 times
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Thanks Brandon,
Control already has a number of variables that it appears to get from the Mac. So extra info (like serial number) should be trivial to display as you appear to have already done the hard work in getting other info from the same source.
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